How safe is your data at drazplay

When creating a drazplay account, your name, mobile number, email address, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. Payment account numbers (bKash, Nagad, Rocket, etc.) are recorded to facilitate transactions. While using the platform, device information, browser type, IP address, and login time are automatically stored. This information is used solely for account management, security assurance, and improving service quality.

• Registration details: name, email, mobile number, date of birth.
• Identity verification documents: national ID or passport (if required).
• Financial information: payment method number and transaction history.
• Technical information: device, browser, IP address, session logs.

Collected information is primarily used for account verification, processing deposits and withdrawals, and providing customer support. Usage patterns may be analyzed to make your gaming experience more personalized and seamless. Data is reviewed as part of security measures to detect suspicious activity or fraud. Registered contact details may be used to inform you of promotional offers or important updates. You may, however, opt out of promotional messages at any time.

• Account management and identity verification.
• Payment processing and transaction verification.
• Platform security and fraud prevention.
• Service improvement and personalized experience.

Drazplay never sells your personal information to advertisers or third parties for commercial purposes. Limited information may be shared with authorized payment gateway partners for payment processing, but only to the extent necessary to complete a transaction. Information may be disclosed as required by applicable Bangladeshi law or upon official instruction from a regulatory authority. Any such sharing is always limited to the minimum necessary scope. Our partners are also required to uphold the same standard of privacy protection.

Drazplay uses cookies on its website and app to improve the user experience. Cookies are used to keep login sessions active, remember language preferences, and measure platform performance. Session cookies are automatically deleted when the browser is closed, while persistent cookies remain active for a set period. You can disable cookies through your browser settings, though doing so may prevent some platform features from working properly. Any third-party analytics scripts used collect only aggregate usage data and do not collect any personally identifiable information.

Drazplay uses industry-standard encryption technology to protect your personal data. Communications between the server and client are secured through safe protocols. Special security layers are applied to payment data storage to prevent unauthorized access. Our servers undergo regular security audits and any vulnerabilities are resolved promptly. However, absolute security on the internet cannot be guaranteed, so users are also advised to use strong passwords and keep their account credentials private.

Every registered user at drazplay has the right to request access to, correction of, or deletion of their personal data. Many details can be updated directly from the Account Settings section. If a deletion request is made, some data may be retained for a specified period due to legal or regulatory obligations. To stop receiving promotional communications, notify customer support and the request will be processed. For any questions or requests regarding your data, you can contact us at [email protected].

• Data access request: you may request details of the information we hold about you.
• Data correction: you may request updates to incorrect or incomplete information.
• Data deletion: data will be deleted unless retention is required by law.
• Opt out of promotional messages: you can opt out at any time.

Drazplay reserves the right to partially or fully update this privacy policy at any time. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes will be taken as acceptance of the updated policy. The latest version will always be available on this page. For more information, please see our Terms & Conditions page as well.